ZB Bank Launches Free eWallet and Payment Gateway

In a bold move that could reshape Zimbabwe’s digital finance landscape, ZB Bank has launched its own locally-developed eWallet and payment gateway, bringing convenience, competition, and cost savings to everyday Zimbabweans and businesses.

Free Transactions for One Year

One of the most exciting parts of this new service is that all transactions on the ZB eWallet will be completely free for the first 12 months. In a country where most mobile wallets charge steep fees for basic transactions like sending money, buying airtime, or paying bills, this is a big win for ordinary people and small businesses.

For many Zimbabweans, mobile wallets have become a necessary tool—but the transaction costs can eat into already tight budgets. ZB’s approach is not just customer-friendly, it’s a direct challenge to the status quo.

What makes this launch even more impressive is that ZB Bank developed both the eWallet and the payment gateway in-house. It’s a proudly Zimbabwean innovation, tailored to suit local needs and realities.

This means they’ve designed the system with our market in mind—from the way people use mobile phones to how businesses accept payments. It also means better support and faster improvements because the team behind it is based right here at home.

Zimbabwe’s mobile money space has been dominated by a few big players for years. With ZB Bank entering the scene, we’re finally seeing healthy competition, and that’s something to celebrate. More options mean better service, fairer pricing, and innovation that puts the customer first.

ZB’s entry could encourage other financial institutions to rethink their digital strategies and focus more on user experience and affordability.

How to Access the ZB eWallet

ZB eWallet is accessible to everyone—whether you use a basic phone or a smartphone.

• USSD Codes: Dial *225#

• Mobile App: Available for Android and iOS users for advanced features like QR payments, ZIPIT, RTGS, and scheduled payments.

• Registration: New users can dial *225# or visit any ZB branch with ID and proof of residence to open an account.

ZB Pay Gateway for Businesses

For companies, ZB’s Pay Gateway offers a modern way to accept payments—whether online, in-store, or on the go. It supports:

• Card payments (Visa, Mastercard, local cards)

• Mobile wallets like EcoCash and InnBucks

• ZimSwitch

• Shareable payment links via WhatsApp, SMS, or email

Businesses can register via the ZB Merchant Portal and integrate the gateway with websites, apps, or point-of-sale systems.