Harare Residents: How to Get Starlink Even Though Kits Are Sold Out

For over a year, Starlink residential kits have been sold out in Harare, leaving many frustrated and waiting. While the official website says “service at capacity,” there are still legitimate ways to get connected. From the questions we receive, it’s clear that many people aren’t aware of the options available through official resellers.

Why Harare Residential Kits Are Hard to Get

Starlink’s launch in Zimbabwe was lightning-fast. Most Harare suburbs reached capacity for new residential accounts within months, and the official site now routinely blocks new orders. High-speed, reliable internet is in high demand, and Starlink quickly became the go-to solution.

But demand hasn’t disappeared. For residents willing to explore alternatives, authorised resellers provide a way to get Starlink today, no waiting for official residential slots to reopen.

Where and How to Buy Starlink in Harare

Official resellers like Aura Group, TelOne, and Shona Prince Technologies provide Starlink kits along with activation and local support. Others such as Frampol, Dandemutande, and ZODSAT also sell hardware, though availability varies

Most kits sold via resellers fall under business, priority, or roaming plans, which guarantee faster speeds and more reliable service than residential accounts. Prices are higher, but some options are surprisingly affordable. Notably, Shona Prince Technologies offers roaming accounts at just US $85 per month, the cheapest way to access Starlink in Harare.

Here’s a snapshot of current options:

How to Acquire Starlink Kits Through Resellers

To obtain a Starlink kit through an authorised reseller in harare, you have two primary options: visiting their physical location or contacting them remotely. Here's how you can proceed with each option:

1. Visit the Reseller's Office

Many resellers have physical locations where you can walk in, view available kits, make payments, and receive immediate assistance. This is often the fastest way to get connected. Here are some authorised resellers in Harare:

Aura Group

• Address: 191 ED Mnangagwa Road, Chisipite, Harare
• Phone: +263 242 444 601
• Website: auragroup.co.zw
• Starlink Portal: starlink.auragrp.com

TelOne

• Address: Runhare House, 107 Kwame Nkrumah Avenue, Harare
• Phone: +263 242 761 908
• Website: starlink.telone.co.zw

Shona Prince Technologies

• Address: 14 Argyle Road, Avondale, Harare
• Phone: +263 773 963 626
• Website: shonatech.africa

Frampol

• Address: 14 Glen Shee Avenue, Highlands, Harare
• Phone: +263 77 222 3501
• Website: frampolafrica.com

Dandemutande

• Address: Level 9, Pegasus House, 52-54 Samora Machel Avenue, Harare
• Phone: +263 8612 000 000
• Website: dandemutande.africa

ZODSAT

• Address: 22 Van Praagh Avenue, Milton Park, Harare
• Phone: +263 242 251 169
• Website: zodsat.com

2. Contact Remotely

If visiting in person isn't feasible, you can reach out to resellers via phone, email, or their online platforms. Many offer consultations, remote activation, and delivery services. Ensure you have the following information ready when contacting them:

• Your location and preferred plan (residential, business, roaming)

• Payment method (cash, mobile money, bank transfer)

• Any special requirements (e.g., installation assistance, equipment compatibility)

Important Considerations

• Activation and Setup Fees: Some resellers may charge additional fees for activation, installation, or equipment setup. It's crucial to inquire about all potential costs upfront to avoid surprises.

• Plan Differences: Understand the distinctions between residential, business, and roaming plans. Business plans often come with higher speeds and priority support but may not be suitable for home use.

• Availability: Stock levels can vary, so it's advisable to confirm the availability of the specific kit and plan you're interested in before visiting or placing an order.

• Support Services: Local resellers typically offer installation and after-sales support, which can be beneficial if you encounter any issues with your Starlink service.

Bottom Line

If you want Starlink in Harare today, official resellers are your only legitimate option. While business and priority plans cost more than residential kits, they come with faster activation, local support, and flexible options like roaming accounts. For many, these alternatives are the quickest way to finally get connected — and many locals still don’t know they exist.