In today's world a stable and fast internet connection is paramount for daily activities. Over the past ten months, I have had the pleasure of using Utande LTE Internet and can confidently say that it has exceeded expectations. In this review, I will delve into the key features, pricing, and advantages of Utande LTE Internet.
Reliability and Performance
Utande LTE Internet offers various packages, and I opted for the 5 Mbps unlimited package. With a household of six devices, including laptops, phones, and a smart TV, Utande LTE Internet has effortlessly catered to our browsing, streaming in HD, and social media needs. While it may not be the fastest connection but the consistent 5 Mbps speed has proven to be sufficient for our requirements.
When it comes to downloading larger files, a little patience is required. It takes approximately 20 minutes to download a 700 MB file. However, considering the overall reliability and performance of the service, this inconvenience is easily overlooked. To counter this am considering to upgrading to 10mbps in the near future.
Affordability and Pricing
The pricing structure of Utande LTE Internet is competitive and reasonable. The package I subscribed to costs $60 USD per month, with additional upfront costs of $229 for equipment and $100 for installation fees, totaling $389 for the initial payment. However, Utande offers the flexibility of spreading these costs over three months, alleviating the financial burden for users. It's worth noting that the monthly subscription fee must be paid between the 4th and 6th day of each month to ensure uninterrupted service.
Unlimited Data Advantage
One of Utande LTE Internet's significant advantages over other providers in Zimbabwe is its unlimited data offerings. Utande offers three other packages: 10 Mbps for $99 USD, 15 Mbps for $169 USD, and 20 Mbps for $249 USD. All these packages include unlimited data, giving users the freedom to browse, stream, and download without worrying about data limitations. This unlimited data feature sets Utande LTE Internet apart from its competitors, especially in areas where alternatives like Zol Fiber are unavailable.
Comparisons and Future Competition
While it may seem slower in terms of speed compared to providers like Zol Fiber, Utande LTE Internet's unlimited data offering compensates for this difference. In areas where Zol Fiber is not available or where other providers offer slow and unreliable service, Utande LTE becomes a viable and attractive option. However, it's important to note that Starlink, with its super high speeds of 200 Mbps and competitive prices of $50 USD per month, could pose a significant challenge to Utande LTE Internet in the future. To remain competitive, Utande and other Zimbabwean service providers will need to enhance their speeds and offer more competitive pricing.
Customer Service and Support
Utande LTE Internet boasts a friendly and responsive customer service team who promptly address any issues users may encounter. While I experienced a minor service interruption during the first two months due to a faulty base station, Utande swiftly resolved the problem and apologized for the inconvenience. Since then, the service has been flawless, and I have not encountered any major issues.
Conclusion
Utande LTE Internet is a reliable, affordable, and user-friendly internet service provider in Zimbabwe. With its consistent performance, unlimited data offerings, and responsive customer service, Utande LTE Internet has proven to be an excellent choice for users seeking a stable and efficient internet connection. While potential competition from providers like Starlink looms on the horizon, Utande LTE Internet's current offerings make it a top recommendation for Zimbabwean users.
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